AI Literacy and Inclusive User Design
Abstract:
Generative AI tools offer substantial potential to enhance productivity and generate significant economic value. However, their adoption and benefits are not uniformly distributed across population groups, highlighting a pressing need to address disparities in accessibility and usage. This research addresses two critical dimensions to foster equitable integration of AI technologies: (1) the development of objective, robust methodologies for assessing AI literacy both on a societal/national as well as company level and (2) an in-depth analysis of user interaction patterns to inform the creation of inclusive AI tools that accommodate diverse user needs, leverage user efficacy and respect human autonomy. By advancing these objectives, the project aims to promote equitable and widespread AI adoption, leveraging large-scale representative studies on AI literacy and usage, behavioral experiments, and UX user design.